Successful call campaigns that achieve ROI


In today’s modern and fast paced world, finding an effective telecommunications service for your business can be daunting. FireTap can help you. Our team will work as an extension of your business. We will take the time to understand your business holistically, ensuring that each and every aspect is completely covered, and our strategies are aligned. Let us be the voice of your business, get in contact today.

FireTap, the voice of your business

Telephony is the channelling of voice calls and voice data through IP networks. As our business environment has become increasingly competitive, it has become more important than ever to ensure your business has a pipeline of new prospects and a continuous stream of sales. Telecommunications has overtaken more traditional marketing methods due to the cost saving and success rate of this direct form of marketing. Let us help your business work smarter, generating new and innovative revenue streams.


FireTap our telephony services can assist you in inbound and outbound call services such as;

Inbound;

  • Inbound Sales
  • Helpdesk support
  • Email and internet response
  • Information services

Outbound;

  • B2B and B2C sales and telemarketing campaigns
  • Direct sales
  • Lead generation
  • Cross selling and upselling
  • Welcome calls
  • Customer lifecycle calls
  • Market research
  • Database building
  • Conference and seminar booking

A COMMUNICATION EXPERIENCE TAILORED TO SUIT YOUR NEEDS

We help to generate new business through quality call management;

Inbound

  • FireTap will act as a mediator and gatekeeper between external clients and your business – only putting through calls that are relevant to you and your team, saving you time.
  • Our trained professionals will focus on what matters to your business, while you get on with what matters most to your business, saving you money.
  • Front line support, where you need it most

Outbound

  • Our sales representatives have 15 years of experience in B2B and B2C telecommunications. We will work as an extension of your team, using only the best sales techniques and technologies to increase your leads and ROI.
  • Our team are experts in engaging senior business decision makers from SMEs to Corporates
  • We offer multi – disciplinary service, whether you have a one-off telemarketing requirement or an ongoing customer contact strategy, we have the skills, experience and desire to deliver outstanding results on your behalf.

FireTap, the voice of your business

Our FireTap telecommunications team have many years of telemarketing experience across a multitude of core disciplines, for a telephony service that will not only improve your brand identity, but you bottom line too.

Let’s Socialise

As you can tell, we like to talk. Give us a call, or complete the enquiry form, we’d love to hear about your business and let you know how we can help achieve your marketing goals and provoke conversation about your brand!

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